恒生银行（中国）有限公司于2007年5月成立，为恒生银行全资附属公司，业务覆盖至珠三角、长三角及环渤海区域，同时辐射中西部地区。目前在内地20个城市设有分支行（包括北京、上海、广州、深圳、福州、南京、东莞、杭州、宁波、天津、昆明、厦门、成都、济南、佛山、中山、惠州、珠海、江门及汕头）。恒生银行的成功有赖于一群勤奋进取的员工为客户提供优质及专业的服务。员工乃本行最宝贵的资产，所以我们格外珍惜每一位员工及重视他们的个人职业发展。
恒生银行价值观是指：
稳妥可靠：坚守正道，信守承诺，坚韧不拔且值得信赖；勇于承担，行事果敢，善用判断力和常识,适度授权。
海纳百川，接纳不同的理念和文化：开诚布公，坦率直言，无惧挑战，惩前毖后；善于聆听，耿直公正，兼容并蓄，尊重不同的观点。
重视与客户、社区、监管机构及同事之间的联系：广结人脉，洞达外事，开展跨界协作；关顾他人及其发展，尊重待人，守望互助和急人所急。
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Major Responsibilities :
？ To verify the customer applications, supporting documents transmitted by branches / sub-branches;
？ To perform system maintenance of customer information. Ensure the data input is efficient and up to standard;
？ To archive account opening/maintenance document images, and maintaining internal registries;
？ Set up tracking records for exception / outstanding cases, closely monitor the status and report any irregularities / long outstanding issues to team leader.
？ Ensure timely and correct input based on customer applications;
？ By providing more effective account services to improve customer experiences and increase stakeholders benefits
？ By communicating effectively with team members, mangers, business units and branches/sub-branches to complete project/UAT tests and improve personal skills.
？ To conduct day end reconciliation for all transactions, ensure that all system input are completed timely according to our Service Level Agreement [SLA].
Incumbent Requirements:
？ 1-2 years’ related experience
？ Bachelor degree with major in Business, Finance, or Accounting
？ Good knowledge in account services
？ Good learning attitude and capacity, willing to work hard and under pressure, and keen to grow
？ Familiar with compliance and local regulator requirement
？ Interpersonal and communication skill
？ Compliance and risk sense and escalation mindset
？ Proficiency in written English
