欺诈风险管理
职位描述
You will be part of the Integrated Fraud Management (‘IFM’) Division within Risk Management, in the 2nd Line of Defence.
The incumbent is to support Head of IFM to:
Drive collaboration between functions
Take on a strategic role in proactively managing frauds within the Bank
Put in place appropriate strategies, resources and risk assessments to mitigate regulatory, financial and reputational implications associated with fraudulent activities
As the 2nd Line of Defence, establish effective structure avoiding duplication across all 3 Lines of Defence
Job Scope
To drive and support anti-fraud related tasks from prevention, detection, response, remediation and reporting perspective.
Prevention and Detection
Organize Anti-fraud working group meeting with stakeholders to drive and coordinate delivery of regulatory anti-fraud related tasks, including
Drive implementation of anti-fraud related regulatory initiative / requirement
Drive and coordinate anti-fraud self-inspections and assessment according to internal and regulatory requirement
Review fraud risk alerts, fraud advisories, historical cases and to propose actions to strengthen internal control of the bank
Roll out anti-fraud related training
Roll out Fraud risk management and anti-fraud related policies / procedures
Issue proactive advisories to 1st line in response to fraud event, emerging fraud trend, or as part of thematic review
Conduct anti-fraud inspection according to internal and regulatory requirement, e.g. employee abnormal behavior inspection
Cooperate with Group IFM to implement of automated fraud programmes
Response and Remediation
Handle fraud case escalated from various channels, .e.g. fraud reporting hotline, fraud reporting email box etc.
Conduct investigations in accordance to investigation guideline or related procedure
Interview and manage witnesses or Subjects of Interest
Issue investigation reports in a timely manner
Manage evidence and stakeholders in the entire investigation cycle
Conduct root cause analysis and lessons learnt to deter similar event recurrence
Review and provide guidance on issues and action plans to address control weakness identified from issues
Input case data in defined case management tool
Reporting
Update committees of anti-fraud activities periodically including anti-fraud related reports/activities required by regulator, and fraud cases update and reporting
Issue regulatory required report in a timely manner
Others
Other ad-hoc projects as required by Group IFM
Quality/Qualification Required
Excellent oral and written English
Articulate
Logical thinking
Minimum 5 years of investigation, complaint handling or audit experience in finance or insurance industry
Must be educated to at least Degree level
Must have a developed sense of discretion
Solid excel skills
Ideally law enforcement background or legally trained
Preferably with understanding of fraud risk management
Experience with computer forensics or data analytics a definite plus
General banking knowledge is advantageous
Ability to engage and influence senior leadership in a professional setting
Good team player who possesses drive, initiative, an eye for detail and able to work independently under pressure
An all-rounder with willingness to learn new skills, be flexible and grow with the Division
